Choosing to install artificial grass at your home or business can be a very smart investment – aesthetically, functionally, and financially. However, the actual value of that investment depends on the quality of the artificial turf product you purchase as well as how it is installed. One of the easiest ways to know if you’re getting superior quality or something less-than-desirable is to check the warranty.
Manufacturers that are proud of their products back them up with strong warranties. They can do that with confidence, because they know their artificial grass will perform as promised under the conditions it was designed to serve. Likewise, companies that sell and install artificial grass – and who are proud of their reputation for excellence – will back their workmanship with a warranty. Warranties are there because, as we all know, sometimes things go wrong.
Warranties protect your investment against the unexpected. But how well they do that can vary tremendously. So, as you’re considering what type of artificial grass to buy, be sure to inspect the details of the warranty just as closely. There’s no point in “investing” in something that won’t last long enough to bring you the return you expect.
Here are some key elements to look for:
Details of coverage
This is the crux of the matter. Any warranty is only as good as what it covers in the event of a problem. That’s why companies that make inferior products – artificial grass that is likely to let you down – offer minimal warranties. A top-notch warranty should, at the very least, cover materials, fading, and staining. That’s because a product made from quality materials will be highly resistant to fading, stains and bleaching.
Longevity
The longer the warranty, the better. But read the fine print. Many artificial grass manufacturers depreciate the value of the “covered” product – and quickly, too. It’s almost like buying a new car. The moment you drive it off the lot, its value plummets. With a depreciation-based warranty, your artificial grass installation could be valued at as little as 25% of its original cost after just 4 or 5 years.
Support
Of course you don’t expect anything to go wrong, but life is unpredictable. You’d like to think your warranty is more than a piece of paper. What if you do need to make a claim? Or you simply have questions? Is it easy to get help, or a convoluted process that only makes matter worse? The claims process should be simple and convenient enough to give you confidence that problems will be resolved.
What do you get in a Heavenly Greens warranty?
Well, for one thing, we make it easy to transfer your warranty should you decide to sell your home in the future. Artificial grass is a significant, major asset – just like a new roof, a remodel, etc. Here in the Bay Area, a quality artificial grass lawn is something home shoppers specifically look for. They know it will continue to look gorgeous for years to come, with minimal maintenance and maximum water conservation.
A Heavenly Greens warranty includes a detailed list of what is covered, so there’s no confusion or unpleasant surprises, whether you continue to own your home or you sell it to someone else. Depending on the specific product and installation, our warranties run from 8 to 15 years, although the artificial grass products we sell typically last far longer.
And speaking of installation, we use our own knowledgeable, experienced crews to install your artificial grass. This ensures every job s completed to the highest standards. This supports your warranty, because improper installation could void it. Instead you can rest assured your grass will perform as expected. And should something ever go wrong, you’ll have a warranty that will have your back. 
